Product Patterns

The best product and UX work doesn’t begin with solutions. It begins with seeing the patterns underneath the problem — the systems-level stuff most teams skip on their way to the whiteboard. That’s what this place is about.
Product Patterns is where I think out loud about UX, product, and the messy, magical work of building experiences people actually feel. The through-line: a great product experience is just an outward expression of the employee experience behind it. Get that right, and the magic takes care of itself.